SHIPPING & RETURNS
- FREE SHIPPING on all U.S. orders!
- Orders ship via USPS, and will be delivered in 5 - 7 business days in the U.S.
- Items returned in new condition within 30 days will be refunded the original payment amount, minus any shipping charges.
- Please send returns to the return address listed on the package. You may use any carrier of your choice, but please make sure to hold onto the tracking number.
- Returns are processed within 5 business days, and will be charged to your original card. Please note it may take 5-7 days for your bank to process the return.
- For sale items that need to be returned, customer pays for return shipping and can either exchange for store credit or be refunded and pay a $10 shipping reimbursement fee. Sale items are final sale for international orders.
- For exchanges, please return the item as instructed above, and include a note explaining which size you would like to exchange. If the requested item is available, we will ship it once we receive your return.
- If you have any questions, please email firstname.lastname@example.org - we're happy to help!
INTERNATIONAL SHIPPING & RETURNS
- We offer international shipping via USPS Priority International.
- We cannot guarantee a delivery date, but in most cases it should get there within 2 weeks. This is only an estimate, and we are not responsible for any delayed or missing shipments.
- By completing your order you agree to pay all customs fees, taxes, brokers fees, or other charges.
- While most packages make it to their final destination without issues, VETTA is not responsible once the package lands in the destination country, since we do not have jurisdiction over the postal systems in international countries.
- Should any issues arise after the package has landed in the destination country, the recipient is responsible for contacting their local postal service to remedy the situation.
- International returns must be shipped within 15 days of receipt by the customer.
- Sale items are final sale for international orders.