SHIPPING & RETURNS
- For the month of January, we are offering FREE SHIPPING on all U.S. orders.
- Orders ship via USPS, and will be delivered within 5 business days.
- We also offer USPS Priority Express (delivered in 2 business days) for $30. If you need your order by a certain date, please email firstname.lastname@example.org. We're happy to help!
- *Please note: If you choose 'signature not required' in checkout, VETTA is not responsible for any packages with tracking that shows it's been delivered. We've been dealing with some mail fraud, which is a federal crime (aka not worth it).
- Items returned in new condition within 30 days will be refunded the original payment amount, minus any shipping charges.
- Returns are processed within 3 business days, and will be charged to your original card. Please note it may take 5-7 days for your bank to process the return.
INTERNATIONAL SHIPPING & RETURNS
- For the month of January, we are offering international shipping via USPS International.
- We cannot guarantee a delivery date, but in most cases it should get there within 2 weeks. This is only an estimate, and we are not responsible for any delayed or missing shipments.
- By completing your order you agree to pay all customs fees, taxes, brokers fees, or other charges.
- While most packages make it to their final destination without issues, VETTA is not responsible once the package lands in the destination country, since we do not have jurisdiction over the postal systems in international countries.
- Should any issues arise after the package has landed in the destination country, the recipient is responsible for contacting their local postal service to remedy the situation.
- International returns must be shipped within 15 days of receipt by the customer.