We wanted to give you an update on VETTA and COVID-19.
As of today, U.S. orders are shipping normally (3-5 business days). International shipping has been paused temporarily (except for Canada, which we've recently resumed shipping). The team is working from home besides our two fulfillment associates, who ship your orders each day from our office/warehouse. They are siblings from the same household, and go to the office alone, so thankfully all of our team has been able to continue to practice social distancing.
Since we're a woman-owned business and don't have investors backing us, we rely on your orders to fund our business and it would be hard to keep going if the orders stopped. Please know that by supporting any small or local business during this time, you are making a big difference.
We also want you to know that we are offering extended returns (now 60 days) since we know it may take a little longer for people to get packages in the mail.
While our team is working from home, we are still here to answer any questions you have through email (email@example.com) or Instagram. Stay well and look out for one another during this challenging time.